Donations
Donation Refunds
Vishwaseva Foundation . is committed to utilizing your donations effectively and transparently to make a positive impact on the lives of those in need. As such, we do not generally offer refunds for donations once they have been processed. However, if you believe an error has occurred in processing your donation or if you have specific concerns, please don’t hesitate to contact our donor support team within 48 hours of making the donation. We will review your case and do our best to address your concerns.
Purchases
Product Refunds
We want you to be completely satisfied with any products you purchase from our online store. If you encounter any issues with the products you receive, please review the following guidelines for product refunds
Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team within 7 days of receiving the product. We will provide you with instructions on how to return the item for a replacement or refund.
Incorrect Items: In the rare event that you receive an incorrect item, please reach out to us within 7 days of receiving the product. We will assist you in returning the incorrect item and sending you the correct one.
Change of Mind: Unfortunately, we do not offer refunds for products based on a change of mind. We encourage you to carefully review your order before completing the purchase.
Processing Refunds
Once we receive your refund request and validate the circumstances, we will initiate the refund process. Refunds will be processed using the original payment method, and it may take several business days for the refund to appear in your account, depending on your financial institution’s policies.
Contact Us
If you have any questions or concerns about our refund policy or specific refund requests, please feel free to reach out to our support team. We are here to assist you and ensure that your experience with Vishwaseva Foundation . is positive and fulfilling.
Thank you for your continued support in our mission to make a difference in the world.