Donation Cancellations
- One-time Donations: If you decide to cancel a one-time donation, we kindly request you to contact our dedicated support team within 24 hours of making the donation. Our team will assist you in processing the cancellation and, if applicable, initiating the refund process. After the initial 24 hours, donations are considered non-refundable.
- Recurring Donations: For recurring donations, you have the flexibility to manage your contributions through your online donor account. To cancel future donations, log in to your account on our website and adjust your subscription settings. To ensure timely processing, any modifications should be made at least 72 hours before the next scheduled donation.
Event/Program Registrations Cancellations
Cancellation Period: If you have registered for an event or program organized by Vishwaseva Foundation and need to cancel your participation, please observe the following guidelines.
- More than 7 days before the event: Depending on the event, you might be eligible for a full or partial refund. Refer to the event details or reach out to our support team for specific cancellation terms applicable to that event.
- 7 days or less before the event: Unfortunately, we won’t be able to process any refunds for cancellations within this timeframe due to event-related preparations and costs incurred.
Product/Service Purchases Cancellations
Product Returns: In the event that you wish to cancel or return a product or service purchased through our website, kindly review the terms and conditions specific to that product/service. Our support team is available to guide you through the return process if applicable.
Membership Cancellations
Membership Plans: If you decide to cancel your Vishwaseva Foundation membership, log in to your account on our website and navigate to your membership settings. Please follow the provided instructions to cancel your membership subscription.
General Guidelines
Refund Processing: If your cancellation meets the eligibility criteria for a refund, the amount will be processed using the original payment method used during the transaction. The refund timeline may vary, but please allow up to [X business days] for the refund to reflect in your account.
Contact Information: To initiate a cancellation or inquire about the cancellation policy, please contact our support team at [support email/phone number]. To expedite the process, provide essential details such as your transaction ID, name, and contact information.
Policy Revisions: Vishwaseva Foundation reserves the right to update or modifythis cancellation policy as necessary. We recommend reviewing this page periodically to stay informed about any changes.
Exceptions: Under exceptional circumstances, Vishwaseva Foundation’s management may consider making exceptions to the cancellation policy. These cases will be evaluated on an individual basis.
Refund Eligibility Criteria
To determine if a cancellation is eligible for a refund, specific criteria are considered, such as the type of transaction, the time of cancellation, and the terms outlined in event/product descriptions. Refund eligibility varies and is detailed within the respective sections above.
Refund Processing Time
Refunds, when applicable, are processed promptly. However, the time it takes for the refund to reflect in your account may vary based on the payment method and financial institutions involved. Please allow up to [X business days] for the refund to be processed and reflected in your account.
Partial Refunds
In some cases, partial refunds may be applicable. This usually occurs when services, products, or event expenses have been partially utilized or incurred prior to the cancellation. Our support team will provide clarity on whether partial refunds are available and the associated terms.
Notification of Cancellation
We advise notifying us of your cancellation as soon as possible. Timely communication allows us to expedite the cancellation process and, if applicable, initiate the refund process promptly.
Communication Channels
For all cancellation-related inquiries, please contact our support team through [support email/phone number]. Our team is ready to assist you and provide guidance throughout the cancellation and refund process.
Modification of Events and Programs
Vishwaseva Foundation reserves the right to modify, reschedule, or cancel events, programs, or services due to unforeseen circumstances. In such cases, participants will be notified promptly, and options for refunds or rescheduling will be provided where applicable.
Product and Service Availability
In cases where products or services are no longer available or have been discontinued, refunds will be processed in full, and customers will be duly notified of the situation.
Membership Plan Changes
Changes to membership plans, including upgrades, downgrades, or cancellations, can be managed within your online account settings. If you encounter any issues, please reach out to our support team for guidance.
Non-transferability of Fees
Fees associated with donations, registrations, products, and services are non-transferable. This means that fees paid for one event, service, or product cannot be transferred or applied to another without proper authorization from Vishwaseva Foundation.
Privacy and Data Security
Your personal and financial information provided during the cancellation process is handled in accordance with our Privacy Policy. Rest assured that your data is secure and will only be used for the purpose of processing the cancellation and refund, if applicable.
We understand that unforeseen situations can arise, leading to cancellations. Your cooperation with our policy enables us to maintain operational efficiency and direct resources effectively toward our beneficiaries. For any questions or concerns, please don’t hesitate to reach out to our support team. Your commitment to our cause is invaluable.
Thank you, The Vishwaseva Foundation Team.